ONLINE BOOKING POLICY:

A valid credit card is required to book an appointment. It will be kept on file in the event of a late cancellation or if you no show to your appointments. Please note your credit card information is kept safe and confidential. Your card is not charged when you book your appointment, it will be charged at your scheduled session.

CANCELLATION POLICY:

Please note we reserve this time to be fully present with you. If you need to make changes or cancellations to your appointment, we kindly ask that you provide us at least 48 hours notice. Failure to provide adequate notice will result in the full session fee being charged to your credit card on file. Sessions will end at their scheduled time if you arrive late. If you are running late to your session, please contact me at your earliest convenience by email (Nicole@illuminatewinnipeg.com). If it has been 10+ minutes after the start of your scheduled session and I haven’t been able to connect with you, your appointment will be marked as a no show and the full session fee will apply. Due to free consultations being reserved just for you, all no shows will result in a $50.00 fee being charged to your card on file.

SESSION FEE’S:

Individual session (50 minutes) , $130 + GST.

Individual extended (90 minutes), $200 + GST.

Couples session (75 minutes). $200.00 + GST.

TIME ZONE:

All bookings and availability on my schedule is shown in CST. If you are booking from somewhere outside of Manitoba, please be aware of the time difference when booking to ensure it’s in your correct local time.

APPOINTMENTS ARE HELD ONLINE:

At this time, all of our counselling sessions are held online, unless you email specifying that you want us to call you instead. A personalized meeting link will be sent to you before your scheduled session.

Helping you find light in your darkness - Nicole